Last Updated: March 2025

1. Welcome & Agreement

Welcome to Biubiucare! We provide high-quality personal care products and services to help you maintain healthy and confident self-care routines. By using our website, mobile app, or any related services ("Services"), you agree to all terms below. If you disagree, please stop using the Services immediately. Our mission is to offer safe, reliable, and user-friendly experiences while respecting your privacy and rights. We continuously improve our products and services based on customer feedback.

2. Account & Registration

To create an account, you must provide accurate personal information such as your full legal name, valid email address, and phone number. We may send a verification code via SMS or email to confirm your identity. Accounts created with false or incomplete information may be suspended. Our services are not designed for children under 16 years old, and we do not intentionally collect personal data from minors.
Account security is critical. We strongly recommend using strong passwords (a mix of letters, numbers, and symbols) and enabling multi-factor authentication (MFA) for an extra layer of protection. If you detect unauthorized account activity, such as suspicious logins or unapproved purchases, contact our support team immediately via email or phone. We may temporarily lock your account for security checks.
You can manage your account by updating your personal details, viewing order history, or deleting your account entirely through the "Account Settings" page. Deleting your account permanently removes all stored data, including order records and saved preferences. To reset a forgotten password, use the "Forgot Password" link on the login page, which sends a password reset link to your registered email.

3. Service Use Rules

You agree to use our Services for lawful purposes only. This includes complying with all international, federal, and local laws. You may not post hate speech, pornography, or violent content; exploit vulnerabilities to disrupt service operations; or engage in fraudulent activities like creating multiple accounts to exploit promotional offers.
We reserve the right to modify, suspend, or terminate Services due to technical upgrades, policy changes, or unforeseen events like natural disasters or cyberattacks. New features or updates may require you to agree to revised terms. We will notify you of major changes via email or website announcements.

4. Products & Orders

4.1 Product Information

All personal care products are described with detailed ingredients, usage instructions, and safety warnings. While we strive for accuracy, slight color or detail differences may occur due to lighting or screen variations. Popular items are restocked weekly, and out-of-stock products are marked with "Notify Me" alerts.
Customized items (e.g., engraved bottles or personalized skincare sets) are final sale and cannot be returned due to their tailored nature.

4.2 Order Process

When placing an order, you’ll receive a confirmation email with an order ID, total cost, and estimated delivery date. Payments are accepted via credit cards (Visa, MasterCard, American Express), PayPal, Stripe, or similar payment methods. Orders typically enter processing within 1-3 business days after payment.
If a product’s price increases after ordering, we will honor the original price. If a product is discontinued, we’ll notify you and offer alternatives.

4.3 Delivery & Returns
  • Domestic Delivery (US):
    Orders are delivered within 3-7 business days. Free shipping is available for orders over $30.
  • International Delivery:
    Orders take 7-15 business days (customs delays may apply). Duties/taxes are the customer’s responsibility.
  • Tracking:
    Use the carrier’s website (DHL EXPRESS) with the tracking number provided in your confirmation email.
  • Out-of-Stock Handling:
    We’ll ship available items first and notify you of delays for unavailable products.
4.4 Promotions & Discounts

Promotions such as holiday sales or bundle deals are highlighted on our website. These may include discounts, free gifts, or limited-time offers. Each promotion has specific rules, such as expiration dates or restrictions on combining offers. For example:

  • Holiday Mega Sale: 20% off all items.
  • Buy 2, Get 1 Free: Applies to select skincare sets.

5. Privacy Protection

We collect basic information like your name, email, and phone number for account creation. Order details (shipping address, payment records) are used solely for logistics and customer support. Cookies track your browsing behavior to improve product recommendations and website performance.
Your data is stored securely using SSL/TLS encryption and multi-factor authentication for employee access. We do not sell your data to third parties but may share payment information with processors like PayPal. You can unsubscribe from marketing emails via the "Unsubscribe" link in newsletters.

6. Intellectual Property

All text, images, and designs on our website are copyrighted and may not be reused without permission. User-generated content (e.g., reviews or photos) may be featured in our marketing materials. The "Biubiucare" brand name and product trademarks are owned by our company. Unauthorized use of our logos or slogans is prohibited.

7. Third-Party Links

We provide links to external websites or services for convenience, including but not limited to:

  • Social Media Platforms: Instagram, Facebook, TikTok (for product showcases and community engagement).
  • Payment Processors: PayPal, Stripe, or similar (for secure transactions).
  • Partners & Vendors: Links to partner blogs, affiliate programs, or logistics providers.
  • Educational Resources: Links to articles or guides about personal care best practices.

Important Guidelines:

  1. Content Disclaimer:
    • We do not endorse or guarantee the accuracy, safety, or legality of external content.
    • Third-party sites may contain ads, scams, or misleading information unrelated to our services.
  2. Security Risks:
    • External sites may have weaker security protocols. Avoid sharing sensitive data (e.g., passwords, credit card details) unless explicitly trusted.
    • Verify URLs for typos or suspicious domains to prevent phishing attacks.
  3. Privacy Practices:
    • Third-party sites may collect your data for their own purposes. Review their privacy policies before interacting.
  4. Transaction Risks:
    • Use only our official payment methods (e.g., credit cards, PayPal) for purchases.
    • Links to non-official payment platforms are provided at your own risk.
  5. User Responsibility:
    • Accessing external links is entirely your responsibility. We are not liable for losses, data breaches, or legal issues arising from third-party interactions.

8. Prohibited Actions

You agree not to engage in the following activities, which violate our terms of service:

  1. Abuse of Services:
    • Exploiting system vulnerabilities to bypass pricing rules or obtain unauthorized discounts.
    • Creating multiple accounts to stockpile products or exploit promotional offers.
    • Using bots, scripts, or automated tools to manipulate inventory, inflate prices, or spam the platform.
  2. Unauthorized Access:
    • Attempting to hack, brute-force, or bypass our security systems (e.g., firewalls, encryption).
    • Accessing restricted areas of our servers or databases.
    • Using stolen credentials (e.g., passwords, API keys) to access user or company data.
  3. Fraudulent Behavior:
    • Providing fake payment information or using stolen credit cards.
    • Reselling products at inflated prices through unauthorized channels (e.g., black markets).
    • Creating fake reviews or testimonials to manipulate product ratings.
  4. Content Misuse:
    • Posting copyrighted content (e.g., images, videos) without permission.
    • Sharing misleading information about our products or competitors.
    • Using our trademarks, logos, or brand names without authorization.
  5. Harassment & Discrimination:
    • Sending threatening, abusive, or discriminatory messages to other users or our staff.
    • Creating fake accounts to impersonate others or defame individuals.
    • Engaging in hate speech, bullying, or cyberstalking.
  6. Privacy Violations:
    • Collecting or sharing other users’ personal information without consent.
    • Using our platform to distribute malware or phishing links.
  7. Other Violations:
    • Circumventing our policies (e.g., reselling products under a different brand).
    • Using our services to promote illegal activities (e.g., drug sales, counterfeit goods).

Consequences of Violation:

  • Immediate account suspension or termination.
  • Legal action to recover damages or enforce compliance.
  • Reporting to authorities for criminal activities (e.g., fraud, hacking).
  • Public disclosure of violations (e.g., sharing details with law enforcement).

9. Liability Limits

We are not liable for service disruptions caused by natural disasters, cyberattacks, or government actions. Product quality is guaranteed, but we are not responsible for damage due to improper use (e.g., ignoring storage instructions). Compensation for issues is limited to refunds or replacements, with a maximum amount equal to the order total.

10. Terms Updates

We may update these terms at any time. Changes will be posted on the website and emailed to registered users. Continued use after updates indicates acceptance.

11. Contact Information

Company: Living Fate Inc
Email: [email protected]
Phone: +1 216-507-4902
Address: 1278 Glenneyre St, Laguna Beach, CA 92651